Golf Journey
Account control

Delete your Golf Journey account

You can request permanent deletion even if you no longer have the app installed.

Request account deletion

Send the request from the email address connected to your Golf Journey account where possible. This helps us verify ownership without asking you for a password.

  1. Send the request.
    Use the button above, or email the address directly with the subject “Golf Journey account deletion”. Include the email address associated with the Golf Journey account.
  2. Verify ownership if needed.
    We may ask for reasonable account verification before deleting data. Golf Journey support will never ask you to send your password.
  3. Deletion is carried out.
    Once the request is verified, the account and associated Golf Journey user data are deleted or scheduled for deletion, subject only to any limited retention required by law or necessary security records.

What is deleted?

A verified account-deletion request is intended to remove the Golf Journey account and user-linked data associated with it, including:

  • Golf Journey authentication/account record;
  • profile information such as display name, avatar reference and preferred language;
  • your played-course history and played dates;
  • your individual course ratings and rating notes;
  • friend requests and friendship records involving your account;
  • journey reactions and feedback messages authored by or addressed to your account;
  • product feedback, bug reports and course-data corrections submitted from your account; and
  • other account-linked user content covered by the request.

Shared golf-course catalogue data is not your account data and is not deleted when your account is removed. Course-level aggregate statistics may be recalculated after individual account data is removed.

What is not deleted?

Deleting Golf Journey does not delete a Google account or another third-party identity-provider account you used to sign in. Those accounts are controlled separately by their respective providers.

How long does deletion take?

Verified deletion requests are handled as soon as reasonably possible. Some residual copies may remain temporarily in protected infrastructure backups until they rotate out under normal backup-retention schedules. Where law requires limited information to be retained, only the information necessary for that purpose will be retained for the required period.

Need help instead? If you are having trouble signing in, need to report a social-safety issue or want to correct data rather than delete the account, visit Golf Journey Support.

Privacy information

For more detail about how Golf Journey handles personal data and social features, see the Privacy Policy. Rules for friend interactions and user-created content are available in the Community Guidelines.